Our support

The Client Lead

As a true captain, the Client Lead is your main contact if you have subscribed to several services of the Labelium group. He or she will coordinate the actions and ensure their proper activation with all entities at Labelium.

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The challenges of our customers

Today, the need to have a brand voice upstream and at all stages of the customer journey - and sometimes even on different markets - implies that our clients need to have a very precise vision and an overview of their digital strategy and to be reassured about the controlled implementation of actions on different channels and markets.

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Our approach

In order to meet your needs, we have set up a "Client Lead" at ikom / Labelium who is the central point of contact for the client.

His role is to coordinate the client's digital marketing actions and ensure their proper activation with all entities at Labelium.

The expertise, the business knowledge and the ability of this person to understand the needs and translate them into concrete activation allow our customers to accelerate strongly on the digital. Project management and coordination between all stakeholders is a real key factor of success.

It is the chief engineer who makes sure that the aircraft works properly

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Read our dedicated testimonial

From the beginning, the ikom/Labelium teams offered us a global, structured and objective support project. Their involvement at our side allowed us to make the right choices and to focus on our core business.

Working today with several BUs of the group, we have a more detailed and relevant analysis of the results, which allows us to have a more ROI-oriented management to find the best SEO / SEA breakdown.

We appreciate the quality of the work, the expertise of our interlocutors and the monthly meetings that allow us to define the objectives and to develop, with the help of our point of contact (client lead), a strategy that is coherent with our business challenges.

Vet Security



E-commerce Director
Vet Security